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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Huber

June 19, 2026

5  out of  5
rating by Karen Huber
""I have had a wonderful experience working with Doug Bosse and his team. They are always incredibly helpful, professional, and responsive whenever I have questions or need assistance. They make managing insurance straightforward and stress-free. Highly recommend their services!""
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Doug Bosse'’s Team here in Omaha . "
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Jolene Wright

June 18, 2026

5  out of  5
rating by Jolene Wright
"Price was a big change from what I was paying."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alec Hemphill

June 7, 2026

1  out of  5
rating by Alec Hemphill
"STAY AWAY!!! Unanswered calls, random price rises every month. For the last three months, they have been adding and removing things on my policy without consulting me which has been raising my bill between 20 and $60 per month. They claim it’s because I canceled my drive safe and save which is not true. As soon as I found it in the mail, I installed it. I don’t know about you, but when I agree to a set monthly payment for a six-month premium, I expect the payment to be the same every month. I called in over 15 times and only three of those phone calls were answered, and none of my voicemails were ever returned not once. Doug, Boss and his team do not know how to respect others and by being honest and open to you as they have lied to me about my policy. Tell me things like there’s nothing we can do about it or it must be a glitch in the system when it’s not, they just refuse to do their job and figure it out. One day I tried calling them for an emergency on my bill and I called maybe 10 times and they hung up on me every single time. I specifically told them to shut off my auto pay so I can manually make my payments like I do with every other bill"
We responded:
"Hey Alec, thank you for taking the time to explain your frustration. Please give our office a call as we are here to help clear up any confusion."
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Jessi Martin

June 2, 2026

5  out of  5
rating by Jessi Martin
"Everyone at this office is so genuinely helpful and kind. I always know I can count on them to take care of what I need and it’s such a seamless experience. Highly recommend for your insurance!"
We responded:
"Thank you so much for the 5-stars, Jessi! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Doug Bosse'’s Team anytime."
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Catherine Snyder

May 30, 2026

5  out of  5
rating by Catherine Snyder
"Nice friendly people, very helpful"
We responded:
"Thank you for taking the time to leave such a great review, Catherine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Michael Phelan

May 30, 2026

5  out of  5
rating by Michael Phelan
"I have shopped many different options and found their prices to be competitive and customer service that far exceeds any online options and many other agencies.

I can call the office and speak with a human being and interact with the team, locally - they are very responsive and resourceful. On several occasions, I have received insights and advice that has saved me money on my premiums.

When dealing with the companywide website and corporate customer service, I have found them to be exceptional as well…. personally, I like dealing with local experts."
We responded:
"Thanks so much for the amazing review, Michael! We really appreciate your support here in Omaha . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Terry Pratt

May 29, 2026

5  out of  5
rating by Terry Pratt
"Chelsea Jackson helped me with an insurance quote from State Farm Insurance. She was fantastic in getting everything setup for me and made it so easy to switch over from one company to the other ( STATE FARM ) she is an asset to this company and I would highly recommend her if you are looking to save money and I will tell you she saved me over $400 per year. Thank you so much Chelsea. My wife and I recently purchased a Polaris slingshot. I called Chelsea to get insurance on it and she did it the same day and emailed me the cards so I would have them before I even picked it up. She is so awesome and at a very awesome price! Thank you again, Chelsea. And I should mention that she just put it on our payment plan with our other policies so I don't even have to worry about making payments. It's all automatic from my checking account she is awesome!"
We responded:
"Chelsea is truly a spectacular part of our team! Thank you so much for taking the time to share your experience getting your policies started with her, it is greatly appreciated. :) We are excited to have you with our agency moving forward, Terry!"
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Angela Tull

May 29, 2026

5  out of  5
rating by Angela Tull
"As always great customer service and very knowledgeable about her job.(sorry I am bad with names) Always pleasant and caring. Doug Bosse Agency is by far the reason I stay with State Farm."
We responded:
"Angela, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Doug Bosse'’s Team is just a call or email away!"
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Becky Guptill

May 29, 2026

5  out of  5
rating by Becky Guptill
"This Crew is always there to help you with your insurance needs and questions I can't praise them enough"
We responded:
"Becky, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Doug Bosse'’s Team!"
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Teresa Pratt

May 29, 2026

5  out of  5
rating by Teresa Pratt
"I have had the best experience with this State Farm office. I'm always greeted with big smiles. I love working with Chelsea, she has such a positive attitude! Everytime I talk with Chelsea I have confidence that I am being well taken care of."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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L jaxon

May 29, 2026

5  out of  5
rating by L jaxon
"My experience with Alex has been great. Very nice to work with understandable of your concerns gets right back to you and most of all seems to be on top of things. If he doesn’t know the answer he’ll get it for you. Seems very concerned about your issues."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Joseph Nepodal

May 29, 2026

5  out of  5
rating by Joseph Nepodal
"They had patience with some insurance had to be emailed to different companies"
We responded:
"Hey Joesph, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Jamie Nestroyl

May 29, 2026

5  out of  5
rating by Jamie Nestroyl
"Supreme customer service!"
We responded:
"Thank you for your kind review of State Farm Agent Doug Bosse'’s Team. We appreciate it!"
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Kaitlin Thompson

May 29, 2026

5  out of  5
rating by Kaitlin Thompson
"I don’t usually write reviews, but this insurance company deserves one. From the moment you walk in, they treat you less like a policy number and more like family. Everyone is professional, knowledgeable, and genuinely willing to go above and beyond to help with whatever you need.

And then there’s Jamie at the front desk — honestly, she deserves her own five-star category. She somehow manages to keep everything running smoothly while still making everyone feel welcome the second they walk through the door. If customer service were an Olympic sport, Jamie would be bringing home gold medals daily. Friendly, funny, professional, and always on top of things.

Insurance isn’t usually something people get excited about, but this team makes the whole experience easy and stress-free. Highly recommend to anyone looking for a company that actually cares about their customers."
We responded:
"Thanks so much for the amazing review, Kaitlin! We really appreciate your support here in Omaha . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mary Melichar

May 29, 2026

5  out of  5
rating by Mary Melichar
"I enjoyed working with Alex. He made the entire process quick and easy."
We responded:
"Wow, thank you for the 5-star review, Mary! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brooklyn Pollard

May 29, 2026

5  out of  5
rating by Brooklyn Pollard
"Very helpful and understanding"
We responded:
"Thank you so much for the 5-star rating, Brooklyn! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Rebecca hankins

May 29, 2026

5  out of  5
rating by Rebecca hankins
"Great service and friendly made insurance shopping easy"
We responded:
"Rebecca, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Doug Bosse'’s Team here in our Omaha office. "
Profile photo of Muskaan Taneja

Muskaan Taneja

May 29, 2026

5  out of  5
rating by Muskaan Taneja
"Alex was very communicative and helped me find a good car insurance plan suitable for me and the best rates."
We responded:
"Wow, thank you for the 5-star review, Muskaan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Spencer Falter

May 29, 2026

5  out of  5
rating by Spencer Falter
"Doug and the team are awesome! They explain everything very plain and simple"
We responded:
"Thank you for the fantastic review, Spencer! We are always here to help with your insurance needs here in Omaha . "
Profile photo of Jesus Rodriguez

Jesus Rodriguez

May 29, 2026

5  out of  5
rating by Jesus Rodriguez
"All cuestions asked they answered in a nice way and tried to help me everyone is great and great help in Spanish, thanks Liz"
We responded:
"Thank you for the fantastic review, Jesus! We are always here to help with your insurance needs here in Omaha . "
Profile photo of Meg Mothaar

Meg Mothaar

May 29, 2026

5  out of  5
rating by Meg Mothaar
"I worked with a few different agents through this office, and they were very helpful and kind while I was trying to handle the complexities of apartment renter’s insurance policies. Would definitely recommend!"
We responded:
"Thank you so much for the 5-star rating, Meg! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Paul Becker

May 24, 2026

5  out of  5
rating by Paul Becker
"I got great service and better coverage for the same price. Alena is wonderful to work with!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Doug Bosse'’s Team. "
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Lisa Gates

May 22, 2026

5  out of  5
rating by Lisa Gates
"Liz at state farm is absolutely amazing. I'm dealing with the same insurance company for 16 years.And I'm glad I made the change best.I've ever had. Liz was absolutely amazing"
We responded:
"Thank you for your kind review of State Farm Agent Doug Bosse'’s Team. We appreciate it!"
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aaron maynard

April 14, 2026

5  out of  5
rating by aaron maynard
"It was AWESOME 🎈🎈🎈"
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Ty Patterson

March 27, 2026

5  out of  5
rating by Ty Patterson
"Today on March 27th I was so luckily able to meet a nice lady by the name of Liz she was very kind understandable and straight forward my personal experience with insurance companies has always just been very rough bouncing around to every insurance company and getting beat with high rates and she was able to help me get it lowered by 100 and for that I’m very grateful 5 stars 🤪"
We responded:
"Thank you for the amazing review, Ty! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."